Refund & Cancellation Policy

At The Good Store, we want you to have a smooth shopping experience.

Order Cancellation

Cancellation requests can be made before the order is dispatched. Once an order has been shipped, cancellation may no longer be possible.

Returns

Returns or replacements may be accepted for products that are received damaged, defective, or incorrect, subject to verification.

Please contact us within 48 hours of delivery with your order details and clear photos/videos of the issue.

Non-Returnable Products

Products that have been used, damaged after delivery, or returned without their original packaging may not be eligible for return or replacement.

Refunds

Once the returned product is inspected and approved, an eligible refund will be processed to the original payment method. Processing time may vary depending on the payment provider or bank.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible. We will review the issue and provide an appropriate resolution.

Contact Us

For refund, return, or cancellation requests, please contact us:

The Good Store
Phone: +91 84495 50066
Email: hardikgautam2009@gmail.com